Nice to know

It can be incredibly difficult to keep the house cool in the summer heat. The best thing to do is to close all windows and shutters during the day to keep the warm air outside. On the other hand, it is a great idea to air the house in the evening when the air is considerably cooler. A good airing of the house in the evening will help you get a good night’s sleep.

Avoid mosquitoes in the summer heat:

Be sure to keep the doors and windows closed during the day. If the heat makes it necessary to air the house during the evening, remember to switch off the lights. Mosquitoes are attracted by light. Purchase various mosquito repellents. For indoor use, you can buy the small appliances that you plug into an electrical outlet. Use mosquito repellent balm or spray … both day and night. For outdoor use we can recommend the green mosquito coils.

Interior of the holiday home

The majority of Provacances’ holiday homes are privately owned. The accommodation is thus individually and personally decorated, and the owner's private belongings can therefore often be found in the accommodation.

Unfortunately, we find that the Internet connection is generally very unstable in large parts of the Mediterranean area. That's why many of our tenants choose to use the 4G connection via their mobile phone, which is usually faster than the WI-FI connection. Alternatively, in case of connection problems, we recommend buying a pre-paid broadband internet access, available in all major electronics stores (Orange, SFR, Vodafone, 3 ..). Due to unstable connections and inadequate coverage in the Mediterranean area, PROVACANCES cannot be held responsible for poor signal, problems with antennas and cables or other force majeure. Therefore, internet problems cannot, for the above reasons, give rise to a refund.

Linen and towel rental

If you have booked towels and bed linen, please note that it will not be changed during the stay, unless otherwise stated. Off course the tenants are welcome to wash and change as they please. Remember to bring your own household linen (dishcloths, dishtowels, napkins etc.) unless otherwise stated on the individual rental.

Noise

For those of our holiday homes situated in residential areas, we expect from our clients to show common respect and courtesy. Please be aware that noise is not allowed in residential areas after 10pm.

No smoking

In respect of the owner, other tenants, furniture etc., smoking inside is stricly forbitten.

Pool

- For holiday homes with private pool

The pool is usually inspected once a week, typically on changeover day, but it can also happen on other days of the week. Please note that leaves and other small objects can quickly fall into the pool and sink to the bottom, which can make the pool look dirty even though the water is still clean and clear. If the water is clear, the pool is clean and safe to use.

Please note that we cannot send the pool man out during the week to remove leaves, insects, sand or similar from the pool surface or bottom. Please use the pool net for this purpose.

ATTENTION! If the water starts to become cloudy or green, please contact the contact person, owner or Provacances immediately. In these cases, the pool must be attended to as soon as possible.

Please REMEMBER to switch of the lights in the pool during the night. Otherwise the pool will be invaded by insects that will block the pool filter. This leads to the fact that the pool will not be cleaned properly and then you risk not to be able to use the pool.

Sun lotion that has not been absorbed properly by the skin can also block the filter. Therefore it is important to apply the lotion at least ½ hour before using the pool.

The tenants are responsible for the correct use of the security system at the pool (alarm system). Children at the swimming pool shall always be under surveillance of adults. Supervision of children at the swimming pool is only the tenant’s responsibility. The security system shall only be seen as a supplement and can never replace the adult's surveillance of the children.

Pool heating

- For holiday homes with pool heating: 

Heat pump: During normal weather and wind conditions, the pool can be heated to maximum 25-27 degrees outside the high season. However, please note that the pool temperature is dependent on the weather. If the days and especially the nights are cold, rainy and windy, it may be difficult to achieve the maximum pool temperature. The pool can typically be heated +7 degrees above normal water temperature.

Please note that some pools are heated with solar panels. Here the temperature will typically be somewhere between 20 and 27 degrees in the period April to October - depending on the sun.