Fine rooms and bath. Lovely terrace and stunning views.
Kitchen worn and dingy. Dusty flowers in the living rooms and was missing one part light bulbs. Big problems with the Internet. Outdoor was not prepared for travelers. Lacked cushions for the chairs and lamps on the wall did not work. flower pots were filled with withered flowers.
Thank you for having returned the questionnaire.
I regret that property was not as expected.
On the voucher we have a contact Giulia (the owner's daughter) whom is good at English. Otherwise, as written on the voucher, we can always be reached (by telephone or mail).
It is true that there are dried flowers in the living room, Giulia will now remove them. The weather has not been so good in Italy and the withered flowers in the outdoor flower pots are not really dead but are plants/flowers waiting to bloom. Easter fell early this year, so the temperature are not so high yet.
The kitchen in the house is old-style, this has not been renovated in order to fit in with the style of the rest of the house.
With regard to the lack of cushions and the lamps which did not work, if you had just informed Giulia or the mother, they would have fixed it while you were still on vacation.
Unfortunately, it is impossible for us/owner to ensure that the Internet connection works optimally. In periods it can be experienced unstable Internet connections, unfortunately, the Internet in the Mediterranean area is not always as stable as at home in Denmark.
It is not possible for us to rectify any shortcomings during the stay, if we have not been informed. Of course we will use your feedback to make sure things will be in place for the next guests.
Raffaella Alessandra Ripamonti Thomsen