nice view, nice accommodation, good atmosphere in the residence.
A road to the property (gravel road) which is not reasonable compared to what it has paid. You simply ruin your car by driving from the accommodation and onto the public road. Employees are sweet, good at English but unable to ensure that for example. tennis ketchers are handed back by borrowers, so we did not play tennis even though we were past office 3 times to borrow ketchers - with unforeseen cases. Last but not least, water in the pool became green - maybe nothing that meant anything but unsafe - and children did not want to swim in the pool as this became green.
We will ask the owners if it is possible to improve the gravel road....unfortunately it is normal with these long and not so good gravel roads in Tuscany.
In case of high temperatures and too many people in the pools the water can turn green. This only happened once and the pool was ready to use the following day.